A new member of the staff of the City of Knoxville started work on Monday. Assistant City Manager Dylan Feik says he’s excited to get started in the position. Feik’s role will be similar to that of the former Planning and Zoning Administrator position. He’ll also support City Manager Harold Stewart in some capacities as requested. Feik tells KNIA/KRLS News that he believes that local government is meant to serve its citizens, adding his door is always open for people who have a suggestion, concern, or complaint.