The City of Pella has implemented a new online payment system, Paymentus, which will be available to customers 24 hours per day for the payment of city utility bills.
Online features include credit card, debit card, and e-check payments, real time confirmation, updated balance information, and access to past billing statements. City staff says the new system also offers a “Pay Now” feature that allows for quick payment without having to register an account.
To access the new system, please click on the Online Bill Pay link on the City’s homepage. The new system also overs Interactive Voice Recognition (IVR) which allows payment over the phone. To access the IVR system, please dial 844-546-8162.
Debit and credit card payments will also be accepted at the City of Pella utility billing offices at 825 Broadway.