*Update*
HIRTA will now provide curb-to-curb service rather than door-to-door, which means drivers will stay in their vehicles and not enter facilities. Arrangements need to be made to have a staff or personal attendant present for those who need door-to-door service.
The Heart of Iowa Regional Transit Agency (HIRTA) has made some changes to their ride schedule, moving to a Simplified Scheduling Model. Executive Director Julia Castillo says riders in more populated areas may notice changes in times of service, and riders in their counties’ less-populous communities will see a shift from random days of service to scheduled round-trip service at least one day per-week, allowing them to schedule medical, shopping and other trips with more certainty. Castillo also says another change will be HIRTA will no longer provide single rider, long-distance rides. HIRTA provides public transportation for residents of Warren, Marion, Boone, Dallas, Jasper, Madison, and Story counties.