Pella Ambulance continues to appreciate the public’s support as they navigate helping others during the COVID-19 pandemic. Director Greg Higginbotham says the service stands ready and continues to respond to calls with additional precautions and protocols. Higginbotham says those who need assistance should still call 911, but will need to still provide details about possible symptoms or positive tests of COVID-19 in a household to keep EMTs and paramedics safe.