Knoxville Community School District has announced that Timberline Billing Service, LLC is mailing letters to students of several Iowa school districts to notify them of a privacy incident that may have involved some of their information.
On September 2nd, Timberline informed the district that an unknown actor accessed its network between February 12th and March 4th, 2020, encrypted files, and removed information from its network. Timberline immediately began an investigation to determine what information was involved. This did not involve any access to the district’s internal systems or student records.
Timberline’s review determined that the files contained information for some current and former students, including names, dates of birth, Medicaid identification numbers and related billing information. The information did not contain social security numbers, credit card numbers, or financial account information.
Timberline is now offering affected students complimentary credit monitoring and identity protection services, and has also established a call center to answer any questions that parents or students may have about this incident.
The call center can be reached at: 844-439-7669.