wcadminbuilding

With the growth affecting Warren County, the Warren County Treasurer’s Office is serving more residents than many other departments in the state. Warren County Treasurer Julie Dougherty tells KNIA News many services are done online due to the pandemic, but that only cuts down on the foot traffic of the building, as those online requests still need to be processed by staff. Dougherty also said the appointment system is receiving lots of positive feedback.

“We still have the appointment system in place, and it has been awesome. We are able to serve roughly 175 people a day in our appointments, which we have every 15 minutes. It’s the same amount of customers, but it’s spread out and people love that. They love that they know exactly when they are coming in, how long they’ll be here, and they know they don’t have to wait in line. So that’s been a really good move for this office.”

To listen to the full interview, click below.

https://www.kniakrls.com/2022/12/28/lets-talk-indianola-warren-county-treasurer-3/