The Pella Police Department is reminding the public of the first responders that are the lifeline between those in trouble and getting the help they need.

Administrative Services Manager Marcia Slycord says their staff of six 911 dispatchers are always working hard to handle new calls and challenges while responding to emergencies.

“The state and national legislators that dispatchers are considered first responders,” she says. “They are the first link to the caller, they’re the voice in the darkness when a caller is alone — that connection is huge.”

As part of National Public Safety Telecommunicators Week, Lead Communications Specialist Kaci Visser is reminding the public that they remain available 24/7 to help anyone in need and make sure the response from police, fire, and EMS is always appropriate and timely.

The following individuals are part of the Pella Police 911 Center:
Kaci Visser
Heather Malone
Bethany Hileman
Paighton Malek
Marti Zylstra
Courtney Van Der Hart
Marcia Slycord (supervisor)

Hear more about the Pella Police Department Communications Staff on today’s Let’s Talk Pella.