Alliant Energy has announced they are temporarily suspending disconnections for all of Iowa and Wisconsin customers during the public health emergency related to the coronavirus (COVID-19) outbreak. In addition, the company plans to waive late fees in Iowa to help customers who are suffering financial hardships. 

While the ongoing COVID-19 situation may create financial stress and difficulty for some customers, Alliant Energy is encouraging them to set up payment plans based on their ability to pay. This can be done online at the company’s new My Account site, which allows for fee-free credit card payments. The site, alliantenergy.com/myaccount, and the company’s mobile app (compatible with Apple and Android devices), are available 24/7, and provide customers fast, reliable access to up-to-date account information as well as the opportunity to report outages. Alliant Energy has also announced a $100,000 donation to help non-profits and assist with rising community needs.