Pella Regional Health Center has announced that Patient Care Technician for the Pella Regional Emergency Department Laramie O’Sullivan is the third quarter ROSE award recipient. O’Sullivan was nominated by a patient for her high-performance standards and compassionate care. The ROSE Award is a rewards program for Patient Care Technicians. ROSE is an acronym for Recognition Of Service Excellence. Recipients of the ROSE award demonstrate excellence through their compassionate care, outstanding communication skills, and clinical expertise.

Excerpt from her nomination:

“I was recently admitted for several days and was so glad to have Laramie as my PCT during my stay!  I had a more-involved surgery than originally hoped for and was trying to stay positive.  Laramie was so comforting and encouraging during my entire stay.  She would make sure I had everything I needed, even when they were so busy. She never complained or appeared stressed! I appreciated her kindness, patience, and positivity more than she will ever know.  She is a fabulous human and staff member!”